Free wheelchair and mobility scooter reservation

Reserve a mobility aid free-of-charge for your visit to ExCeL London*
*Subject to availability

Important information

Single reservation

Single reservation

Only one mobility aid per booking. If you need more than one mobility aid, please email us at accessibility@excel.london

One day

One day

Mobility aids can only be reserved for one day. Rental times are subject to the event hours on the day of collection.

No fee

No fee

We do not charge fees for the hire of mobility aids, they are provided free-of-charge. For our full terms and conditions of hire please see here.

Photo ID

Photo ID

During this process you will need to upload Photo ID, the same ID must be presented to our team on the day of collection.

Please select the event you’re attending:

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Events at ExCeL London:

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January 2025

February 2025

March 2025

April 2025

May 2025

June 2025



Select the day you’re attending:

Reservation day:  

Your contact information:

Please ensure you arrive within one hour of the time selected.

Upload your Photo ID:

Drop files here, or click to upload Supported formats: JPG, PNG, GIF
Maximum file size: 2MB
I understand that the same Photo ID I have uploaded must be presented to the ExCeL London team on the day of collection.


Please ensure that the name on your ID is exactly the same as the name on your reservation.
Please ensure that the Photo ID uploaded clearly displays your identity information along with your picture. Image(s) uploaded must be clear and readable.
I understand that due to availability of mobility equipment, if I am more than one hour late my reservation may be cancelled.
I have read, fully understand and agree to ExCeL London’s Terms and Conditions of Mobility Hire.
Confirm reservation
Please complete the missing information highlighted above.

Your reservation is confirmed!

Mobility scooter Wheelchair Wheelchair Mobility scooter Weight Capacity 115kg Wheelchair Weight Capacity 115kg Wheelchair XL Weight Capacity 317kg
Photo ID reminder

Please remember your Photo ID!

When collecting your mobility aid you will need to present your Photo ID, this must be the same ID uploaded during the reservation process.

On time reminder

Please try to be on time!

Availability of mobility equipment is limited, if you are more than one hour late your reservation may be automatically cancelled. If you are going to be late, please email accessibility@excel.london or call the Security Suite on 020 7069 4445.

An email was sent to the address provided confirming the details above.

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