Free wheelchair and mobility scooter reservation

Reserve a mobility aid free-of-charge for your visit to Excel London^*
^Subject to availability*

Important information

Single reservation

Only one mobility aid per booking. If you need more than one mobility aid, please email us at accessibility@excel.london

One day

Mobility aids can only be reserved for one day, rental times are subject to the event hours on the day of collection.

No fee

We do not charge fees for the hire of mobility aids, they are provided free-of-charge. For our full terms and conditions of hire please see here.

Photo ID

During this process you will need to upload Photo ID, the same ID must be presented to our team on the day of collection.

Please select the event you’re attending:

View all events

23 – 25 June RCOG World Congress 2025

25 – 26 June Business Travel Show & Travel Technology Europe 2025

25 – 26 June The Meetings Show 2025

28 June London Band Week 2025

29 June – 02 July ESOT Congress 2025

30 June – 01 July Tones of Beauty 2025

02 – 03 July IGB Live 2025

05 July RARE25 London

08 – 09 July CS LIVE 2025

12 – 13 July Covenant Christian Centre UK

26 – 27 July Formula E 2025

09 – 10 August London Triathlon 2025

My event isn’t listed

Events at Excel London:

January 2026

February 2026

March 2026

April 2026

May 2026

Select the day you’re attending:

Reservation day:

Please select the type of mobility aid required:

Wheelchair Max 115kg

Wheelchair XL Max 317kg

Mobility Scooter Max 115kg

Mobility Scooter XL Max 165kg

The use of these mobility aids are subject to a maximum weight capacity, which is specified by the manufacturer. Exceeding the recommended weight limit may compromise the safety, durability, and performance of the product, and may result in injury or product failure. Users are responsible for ensuring their weight, including any carried items, does not exceed this limit.

Clear selection Next: Your contact details

Your contact information:

First name

Last name

Mobile number

Preferred collection time

Please ensure you arrive within one hour of the time selected.

Upload your Photo ID:

Drop files here, or click to upload Supported formats: JPG, PNG, GIF

I understand that the same Photo ID I have uploaded must be presented to the Excel London team on the day of collection.

Please ensure that the name on your ID is exactly the same as the name on your reservation.

Please ensure that the Photo ID uploaded clearly displays your identity information along with your picture. Image(s) uploaded must be clear and readable.

I understand that due to availability of mobility equipment, if I am more than one hour late my reservation may be cancelled.

I have read, fully understand and agree to Excel London’s Terms and Conditions of Mobility Hire.

Confirm reservation

Please complete the missing information highlighted above.

Your reservation is confirmed!

RESERVED FOR

RESERVATION DETAILS

Collection:

Mobility Scooter Max 115kg Mobility Scooter XL Max 165kg Wheelchair Max 115kg Wheelchair XL Max 317kg

Please remember your Photo ID!

When collecting your mobility aid you will need to present your Photo ID, this must be the same ID uploaded during the reservation process.

Please try to be on time!

Availability of mobility equipment is limited, if you are more than one hour late your reservation may be automatically cancelled. If you are going to be late, please email accessibility@excel.london

An email was sent to the address provided confirming the details above.

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